Serving our LGBTQ+ Patients & Their Families
In order to make certain that we are serving the needs of our LGBTQ+ patients and families, in 2013 we established a multidisciplinary LGBTQ+ Task Force made up of doctors, nurses, and staff members from across our health system. Our team reflects the diversity of the communities we serve and share a dedication to ensuring that our LGBTQ+ patients and their families feel welcome and receive the highest quality care. Since our work began, we have revised policies and procedures and led education campaigns with our doctors, nurses and staff in order to ensure an inclusive environment.
Building Equality in Healthcare
We are dedicated to improving the health of the LGBTQ+ community. In order to achieve this, our top priorities are educating doctors, nurses and staff so they are better able to meet needs, partnering with the community, and building an inclusive environment for LGBTQ+ patients, their families and our own LGBTQ+ employees. A number of our doctors have self-identified their interest in treating LGBTQ+ patients by indicating “LGBTQ+ Health” as a clinical interest area. To learn more about them, please visit johnmuirhealth.com/findadoctor and search by Clinical Interest.
Our hospitals in Concord and Walnut Creek and our Behavioral Health Center were all recognized as “Leaders in LGBTQ+ Healthcare Equality” by the Human Rights Campaign (HRC) Foundation, the educational arm of the country’s largest LGBTQ+ civil rights organization. Our facilities were three of a select group of health care facilities nationwide to have earned this distinction and each year, we strive to maintain this distinction. All three facilities provided LGBTQ+ health trainings to employees and implemented non-discrimination policies that demonstrate commitment to equitable, inclusive care for LGBTQ+ patients and their families.
Gender Affirming Care Clinic
Our team is here to support our transgender, gender nonconforming and nonbinary patients receiving care at John Muir Health. We meet with you to discuss options for gender affirming care and can help make connections to resources in our healthcare system and community.
Hormone Therapy – Ages 18+
For people ages 18+, we can provide gender affirming hormone therapy if desired. We have pharmacy and nursing staff on site to provide teaching on injections and other forms of medication.
Care for people under 18
We work with children and teen’s families to provide support for social transition and discuss local resources available for additional support.
Resources & Referrals
Our team provides many resources, including information on voice therapy, electrolysis, sperm or egg banking, and mental health resources. We can also help you connect to therapy in the community. For those who desire gender-affirming surgeries, we can provide referrals as well as letters of support.
How to Schedule
Please contact your John Muir Health PCP and ask for a referral to the Gender Affirming Care Clinic in our Family Medicine Residency Program. Don’t have a PCP? Establish care with a Resident to get started.
Gender Affirming Care Clinic
Family Medicine Residency Clinic 1450 Treat Blvd, Suite 320 Walnut Creek, CA (925)296-9880
Our Policy States
“John Muir Health prohibits discrimination against or harassment of any person regardless of age, race, ethnicity, religion, marital status, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression.”
For support or information, please e-mail us at lgbtqtaskforce@johnmuirhealth.com
“At John Muir Health, we strive to cultivate a true culture of belonging, where every patient, employee, provider and community member feels safe and valued. As a community of caregivers, our journey towards belonging requires us to embrace all aspects of our differences. Our pursuit of health equity requires that we actively work to remove obstacles to healthcare access, including discrimination on the basis of gender identity, gender expression or sexual orientation, so that everyone has a fair and just opportunity to be as healthy as possible. We are committed to creating a system in which our LGBTQ+ patients and community receive the highest quality care in an inclusive and compassionate environment.”
Mike Thomas
John Muir Health President & CEO